Process

A predictable mandate,
from enquiry to payout.

Four phases, one dedicated contact and a written feasibility review within 48 hours. No fee until you decide to proceed.

Open a confidential case
≤ 48 hrsFrom enquiry to feasibility review
3–9 mo.Typical case duration
1Dedicated, named investigator
≤ 2 daysReview per payout

The four phases

How an Elite Institute mandate actually runs.

Each phase has a clear starting point, fixed deliverables and ends with a written report. You always know where your case stands and what comes next.

01

Phase 01 · Enquiry & feasibility

Report and feasibility

≤ 48 hrs to assessment

You submit a confidential enquiry. We open a file, assign an investigator and prepare a written feasibility review with a recommended approach. There are no costs in this phase.

Our steps

  • Confidential first call, confidentiality agreement
  • File opened, case number issued
  • Investigator assigned and introduced
  • Initial classification of the scheme

What you get

  • Signed confidentiality agreement
  • Written feasibility review
  • Honest verdict: realistic, partial or unlikely
  • Fee quote if you wish to proceed
02

Phase 02 · Investigation & tracing

Investigate and trace

2–8 weeks, case-dependent

Our team and forensic partners reconstruct the scheme, trace the funds through mixers and bridges, and attribute counterparties to identifiable destinations.

Our steps

  • Reconstruction of the full sequence
  • On-chain tracing across all networks involved
  • Attribution to regulated exchanges and providers
  • Court-ready preservation of evidence

What you get

  • Trace map across all chains involved
  • Counterparty intelligence report
  • Court-ready evidence pack
  • Update at every milestone
03

Phase 03 · Recovery

Freeze and recover

4–24 weeks, jurisdiction-dependent

Coordinated engagement with exchange compliance teams, regulators and partner law firms. Recovered funds, including tranches, are credited to your Recovery Vault balance on receipt.

Our steps

  • Freezing and disclosure requests to exchanges
  • Civil action through partner law firms
  • Chargebacks and suspicious activity reports via banks
  • Coordination with sanctions authorities where needed

What you get

  • Status update on every measure
  • Credit to the Recovery Vault
  • Transaction reference for every credit
  • Honest reports, including setbacks
04

Phase 04 · Custody & payout

Payout via the Recovery Vault

≤ 2 business days per payout

Once your identity is verified, you request a payout. We review the request and release the funds to your wallet or bank account.

Our steps

  • Verification of identity and proof of ownership
  • Compliance review of the payout
  • Release to wallet or bank account
  • Closing and archiving of the file

What you get

  • Confirmed identity profile
  • Payout with on-chain or bank reference
  • Final report with audit trail
  • Ongoing access to your documents

Client area · full transparency

One place, one reliable status.

Every active case has its own client area: status, a timeline of investigator updates, identity verification progress, Recovery Vault balances, payout history and a direct support channel.

  • Live case status with phase indicator
  • Timeline of all updates and milestones
  • Recovered balances per currency
  • Payout requests with references
  • Direct support, no public channels
Open a caseSee services
Case ER-2481 · Phase 03Illustrative example
Feasibility review deliveredPhase 01 · complete
Done
Trace map and evidence packPhase 02 · complete
Done
Freezing request at Exchange APhase 03 · freeze confirmed
Active
Civil applicationPhase 03 · filed via partner law firm
In progress
Identity verificationPhase 04 · documents requested
Pending
Recovery Vault balance2.60 BTC
Last update 2 days ago

Ready to start?

Open a confidential case. We tell you whether recovery is realistic before any fees are incurred.

Open a case